Hello
My user name is Alex_Ringess ingame.
I’m connecting to the game with Opera.
The game worked well until now.
Each time I try to connect to Apex Console, I have a blank screen.
FYI, I made few COLIQ recently.
This happened when I’ve got a notification. The screen then refreshed and I’ve got a blank screen.
I tried to connect with Chrome and Edge, and my regular browser (Opera) both in public and private session and I’ve got the same blank screen.
I provided a screen shot of the blank screen and of the Opera console.
Hi again @molp
So, blank screen at startup again, without reasons. Well, in fact no. When I logoff 1hr later, I had no notifications. When I logon again few minutes later, I saw a notification on the name of the tab.
It seems that it was a temporary fix.
It seems it has to do with parking a ship in orbit. If I remember correctly I have filed a bug for that in our tracker. Please land your ships for now.
Seriousely.
I paid for a pro account with the expectation that I’ll be able to play whenever I want without having that kind of annoying bugs blocking me just because I wasn’t in front of my computer when a ship arrived at destination and parked itself in orbit.
If it was a game like Star Citizen or Eve Online, I could find it acceptable.
Not here.
SO please fix it.
Edit : it’s working now so thank you.
I hope I’ll haven’t to post something here about the same old bug…
@molp so stuck again with the blank screen. And I have no ship parked in orbit. They are all in transit actually. But I had a notification and I’m now pretty sure the pb comes with these notification that, sometimes, trigger something that cause the bug.
Every day, few times a day, the pb happens too many times for my taste. Gonna loose patience.
No, the bug is triggered when you park a ship in orbit, as it happened right now:
I moved the ship to the surface to fix it. Please always perform surface landings for the time being. The fix will be deployed with the next maintenance update.
No, we don’t have an ETA yet, but you don’t really need to stop flying your ships. Just make sure the “surface landing” option is enabled when starting a flight. It is the default behavior, so you should be fine.
@molp Sorry to annoying you again with that but I just abort a flight and the ship parked itself in space, so I’m stuck again with the blank screen (note for myself : always activate automatic landing AND never abort a flight if you don’t want to get your ship parked in space).