Issue with discount code (You have already redeemed this code)

1

Hi, Dont know if someone from support can help me, im trying to use the code SPRING24 to buy 3 months, but after test if the code works now it says i already used it and dont apply the discount anymore (i didnt finish the order on the first time) and now i get this message “You have already redeemed this code.”

Hope anyone from support can help and reset it for me!, thanks!

2

Had this last year…
Probably you need to ping the team directly.
They helped me out.

1 Like
4

Sure! do you know how to contact them directly? discord? or any way via webpage or mail? thanks for the help!

5

I’ll send you a private message with further instructions.

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6

Great thanks! :blush:

7

Thanks! the team already fixed the issue for me! now im PRO! :flying_saucer:

8

I check 3 mounth price with SPRING24 code. After that I see “You have already redeemed this code.” even though I haven’t purchased anything yet.

9

I’ll send you a private message to resolve this.